Return/Exchange Policy

30-Day Return Policy (from date on receipt)

BraVo Bra Boutique values your satisfaction.  If you are not happy with your purchase, simply return your items for a refund or exchange.  Returned items must be free from odor, in their original condition, in original packaging, with tags and sanitary protection intact (NO EXCEPTIONS). Please ensure that you wear undergarments when trying on swimwear. We reserve the right to refuse returns on items that have been worn, soiled, laundered or altered in anyway. Sale items are final sale and can not be returned. 

If 30 days have passed since your original purchase date, unfortunately, we can not offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Final Sales:
Health regulations stipulate that clothing that is soiled, worn, damaged, or laundered cannot be taken back. As lingerie and swimwear is delicate by nature, we offer no warranty once the tags are removed. All sales are final on the following items: panties, thongs, hosiery, body jewelry at management's discretion (NO EXCEPTIONS).