- Please be aware that orders made on our websites before 12 noon CST (Tuesday through Friday) will undergo processing and be shipped on the same day.
- Approximately 85% of our packages reach customers within 5 business days or fewer, with the potential for up to 8 business days in rural areas.
- All packages are dispatched through USPS, unless an alternative carrier is selected during the checkout process.
- It's important to note that USPS Priority Express and Next Day Air UPS cannot deliver to PO Boxes, APO/FPO addresses, or U.S. Territories.
- Additionally, in certain states, shipping costs may be subject to taxation. If your order qualifies, this additional tax will be included in your checkout total.
- Please be advised that business days do not include weekends and holidays.
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Seeking a prompt gift solution? Send an electronic gift certificate without delay!
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Concerned about tracking your order? Rest assured, upon shipment, you will receive an order confirmation email containing a tracking number and a convenient link for tracking your package.
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If you opt for UPS shipping and wish to monitor the progress of your package, kindly register for UPS MyChoice.
- BraVo Bra Boutique is committed to your satisfaction and offers a 30-day return/exchange policy from the date of receipt.
- If your purchase doesn't meet your expectations, you can return the items for a refund or exchange.
- Please note that returned items must be in their original condition, with intact sanitary protection, and free from odor—no exceptions.
- When trying on swimwear, ensure you wear undergarments, as swimwear returns without sanitary liners cannot be accepted. Sale items are eligible for exchange only.
- Regrettably, if 30 days have passed since your original purchase date, we are unable to offer a refund or exchange.
- We reserve the right to refuse returns for items that have been worn, soiled, laundered, or altered.
- To be eligible for a return, your item must be unused and in the same condition as when you received it, including the original packaging. Certain goods are exempt from being returned, such as perishable items, intimate or sanitary goods, hazardous materials, and flammable liquids or gases.
- Additional non-returnable items include gift cards, downloadable software products, and some health and personal care items. A receipt or proof of purchase is required to complete your return.
- Unless the item is damaged without your knowledge or is defective, you are responsible for the return shipping cost. This also applies if we have provided the wrong size bra. In case of an error on our part, please email us with details and a picture of the item/product at bravobraboutique@gmail.com for a swift resolution.
- Alternatively, you can return/exchange your item(s) to our Bravo Bra Boutique storefront at 4117 Union Road, St. Louis, MO 63129.
- Please refrain from sending your purchase back to the manufacturer.
- For returns, pack items in the original packaging to ensure full credit. Attach the provided return label, which will be emailed upon request. Note that this is not a pre-paid label, and you will be responsible for the shipping cost unless it falls under the terms stated above. If the error was on our part, we will credit your account upon receipt.
- Final sales include panties, thongs, hosiery, and body jewelry at management's discretion, with no exceptions.
- Refunds are processed upon receipt and inspection of your return. Late or missing refunds may require checking with your bank or credit card company. Sale items are non-refundable, and exchanges are granted for defective or damaged items.
- For exchanges, email us at bravobraboutique@gmail.com and we will provide a downloadable shipping label to return the item to 4117 Union Road, St. Louis, MO 63129, US.
- Gift returns involve receiving a gift credit, and if the item wasn't marked as a gift, the refund will be sent to the person who made the purchase.
- To return your product, ship it to 4117 Union Road, St. Louis, MO 63129,US.
- Shipping costs are non-refundable, and the cost of return shipping will be deducted from your refund. Consider using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee receipt of your returned item.